The video-conferencing app maker is addressing security and privacy concerns. There are steps you can take, too.
Security and privacy concerns about video-conferencing app Zoom have surged as quickly as use of the app itself. Its ease of use and low price tag held strong appeal for businesses scrambling to facilitate staff working from home as a social distancing measure while the COVID-19 pandemic took hold. As a result, the number of daily Zoom users skyrocketed from 10 million in December 2019 to 200 million in March 2020. That sudden widespread adoption among home users revealed multiple vulnerabilities in the app, which was originally built for the corporate world.
Follow these guidelines to boost defenses against unwelcome access to Zoom meetings:
Know your account. Different types of accounts (tiers) have different features and settings. Hosts should be familiar with the settings needed to maximize security.
Use the latest version. Keep the software updated to fix bugs and minimize the risk of compromise.
Use meeting passwords. Verify that password requirements are in place in account settings. For greater effectiveness, don't embed passwords in meeting links.
Don't share Zoom info in public forums. Avoid posting links, meeting IDs and other details on social media. That includes screenshots of meetings.
Use a randomly generated ID for each meeting. That helps keep your personal meeting ID secure.
Also consider taking these additional measures:
Limit screen-sharing permissions to the meeting host.
Disable private chats.
Restrict custom backgrounds.
Above all, "Control your own privacy as you do with all online tools," as Check Point cybersecurity expert Mark Ostrowski said in a recent Forbes article. "Assume what happens in Zoom does not stay in Zoom.”